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TTECH IT Solutions

IT Support Services

  

We offer a full spectrum of IT support, from basic troubleshooting to complex issue resolution. Our team provides Tier 1, 2, and 3 support, covering:


  • Desktop & End-User      Support:     Installing operating systems (Windows and Mac), troubleshooting software,      email, and printing issues, and resolving other end-user challenges.
  • Access & Identity      Management:     We manage user access and identity to ensure your systems are secure and      accessible only to authorized personnel.
  • Peripheral & Mobile      Device Management:     We troubleshoot printers and other peripherals and manage your mobile      devices for security and seamless operation.

  

Quick Response

  

Our remote support ensures fast resolution of IT issues without the need for onsite visits.

  

24/7 Availability

  

We offer round-the-clock remote assistance to address urgent issues at any time of day.

Cybersecurity

Protect your business from cyber threats with our comprehensive cybersecurity solutions. We offer network security, data encryption, and employee training to ensure your business stays safe and secure.

  

Risk Assessment

  

Conduct regular risk assessments to identify vulnerabilities and implement proactive measures to mitigate potential threats.

  

Incident Response

 Develop an incident response plan that outlines roles, responsibilities, and procedures for swiftly addressing security breaches. 

  

Employee Training

  

Provide ongoing cybersecurity training for employees to raise awareness of potential threats and educate them on best practices.

  

Security Audits

  

Perform regular security audits to evaluate the effectiveness of existing security measures and make necessary improvements.

Cloud Services Support and Solutions

Cloud Services Support and Solutions

Cloud Services Support and Solutions

 

End-to-End Hybrid Cloud Migration Expertise

We specialize in comprehensive infrastructure migration services, distinctly focusing on Microsoft Azure for IaaS/infrastructure and Amazon Web Services (AWS) for application modernization and hosting.

Our structured, four-phase approach ensures a seamless and optimized transition:

  1. Assessment & Discovery: We conduct a thorough analysis of your existing on-premise infrastructure and resource utilization.
  2. Cloud Design & Architecture: We custom-design the target Azure or AWS tenant/environment to meet your unique business, security, and performance requirements.
  3. Tenant Build-Out: We build, configure, and secure your dedicated cloud environment according to the finalized architecture.
  4. Migration & Validation: We execute the migration of your on-premise infrastructure resources and applications to the specified Azure or AWS cloud, followed by rigorous validation.

The result? A secure, scalable, and fully optimized cloud presence tailored to your specific needs.

IT Infrastructure

Cloud Services Support and Solutions

Cloud Services Support and Solutions

  

Infrastructure Monitoring

  

24/7 monitoring of your IT infrastructure ensures prompt issue identification and minimizes downtime.

  

Cost Efficiency

  Optimize resources and reduce costs by effectively managing your on-premises and cloud assets.

  

Compliance Assurance

  

Ensure your infrastructure adheres to industry regulations and standards for data security and privacy.


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